NLX combines AI with the human support experience through its conversational, self-service platform. Its automated chat and voice components empower travelers to resolve issues faster and more cost effectively. In 2024, NLX acquired Radish Systems and its patented ChoiceView technology to expand into multimodal interactions and raised $12 million to grow its platform across aviation, banking, healthcare, and more.
"NLX’s platform is a game changer for its ability to walk customers through simple tasks, from rescheduling a flight to changing a password, freeing up service agents to focus on more complex traveler needs. The opportunity extends well beyond aviation into banking, healthcare, and any industry where customer service matters."
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Ryan Chou
Managing Director, Investments, SKY VC
"We’re glad to count SKY VC as an early investor in our products. The renewed confidence in our growing company, technology, and team allows NLX to continue to transform not only the aviation industry, but also the broader travel ecosystem, banking, healthcare, and more through conversational AI."
Andrei Papancea
Co-Founder and CEO, NLX
